Leading provider of innovative software within healthcare.

Cirdan is a leading provider of innovative software that enhances and speeds up the diagnosis of patients. I joined Cirdan in August 2019 as a Junior UX Designer, collaborating with their design team to contribute to the development of ULTRA - a web based laboratory information system.

Key Roles

Introducing dynamic prototypes into Cirdan's design process was one of my first accomplishments. These prototypes aid the understanding of how a function performs correctly, thus eliminating any confusion between the designers and developers. They also enabled designers to consider every small interaction that collectively shapes the overarching user experience - for instance, the sequence of feedback following a button click.

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I was given the responsibility of redesigning the software's icons. The existing icons required a refresh as they didn’t represent their purpose and weren't consistent in design or size.

I led a thorough evaluation and enhancement of the existing design pattern library. The goal was to include new components and define a standardised layout that enhances accessibility.

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Given the platform's emphasis on high-volume data entry with minimal user input, keyboard navigation was a huge focus. Delving into interactive states, tabbing orders and hotkeys, I contributed to crafting an interface that intuitively caters to efficient interactions.

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A substantial part of my role revolved around the Community of Practice (CoP), a group established to engage with ULTRA's customer base. This is where we set up meetings and regular trips to gain feedback from our customers through demo & discussion sessions, interviews and usability testing. This hands-on involvement within the CoP really highlighted to me the importance of designing with the end users in mind.

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In summary, my time at Cirdan was extremely valuable. Undoubtedly, the most influential year in my university journey as I learnt the importance of user research and contributed to building a product used by thousands of customers worldwide.